Privacy Policy
YOUR PRIVACY
Last updated: 16 October 2026
Caitlin Wright Psychology Pty Ltd (“Caitlin Wright Psychology”, “we”, “us” or “our”) is committed to protecting the privacy of people who visit our website or contact us through our website.
This Privacy Policy explains how we collect, use, store and disclose personal information provided through caitlinwrightpsychology.com.au, including information submitted through our enquiry form.
We handle personal information in accordance with applicable Australian privacy laws, including the Australian Privacy Principles.
INFORMATION WE COLLECT FROM YOU
When you visit our website or submit an enquiry, we may collect the following information about you: your name, email address, telephone number, geographic location, IP address, information you choose to provide in your enquiry, and information about the psychological services you are seeking.
HOW WE USE YOUR INFORMATION
Personal information submitted through our website is used primarily to respond to your enquiry and communicate with you about psychological services, availability and appointments.
We may also use information where reasonably necessary to administer our website, comply with legal requirements, or where otherwise permitted by law.
Information provided through an enquiry will not be used for marketing purposes without your consent.
We may use aggregated or anonymised information about website use to understand how visitors interact with our website and to improve its functionality and content.
Any information you choose to make publicly available, such as blog comments on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
ACCESS AND CORRECTION
You may contact us to request access to personal information we hold about you or to request that information be corrected if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
We will respond to requests in accordance with applicable privacy laws.
STORAGE AND SECURITY OF YOUR INFORMATION
Personal information submitted through our website enquiry form may be stored by our website service provider (Squarespace), and sent to our nominated email address.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as otherwise required or permitted by law. When personal information is no longer required, we take reasonable steps to securely destroy it.
If a data breach occurs, we will respond in accordance with applicable privacy and data breach notification requirements.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Ads and Facebook Adverts. These ads may appear on this website or other websites you visit.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not sell personal information.
Information submitted through our website may be processed or stored by third-party service providers used to operate our website and communications, including Squarespace and our email service provider.
We may also disclose personal information where you have consented to the disclosure or where disclosure is permitted or required by law.
DISCLOSURE OF YOUR INFORMATION
We may disclose personal information where required or authorised by law, including in response to a court order or other lawful requirement.
We may also disclose information where permitted by law where reasonably necessary to protect the health, safety or wellbeing of an individual or the public.
Except where permitted or required by law, information submitted through our website will only be used or disclosed for the purposes described in this Privacy Policy.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy, wish to request access to or correction of your personal information, or wish to make a privacy complaint, please contact:
Caitlin Wright Psychology Pty Ltd
admin@caitlinwrightpsychology.com.au
0404 595 695
We will consider and respond to privacy enquiries and complaints within a reasonable timeframe.
